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1. RESPONSIVENESS: How do you rate our responsiveness in dealing with your enquiry?

 Excellent Good Satisfactory Poor Very Poor

2. PROFESSIONALISM: How do you rate our professionalism in dealing with your enquiry?

 Excellent Good Satisfactory Poor Very Poor

3. TECHNICAL SUPPORT: If you received any technical support, how do you rate the competence of our technical team?

 Excellent Good Satisfactory Poor Very Poor

4. DELIVERY: How do you rate our delivery on time performance and our commitment to meet your delivery expectatons?

 Excellent Good Satisfactory Poor Very Poor

5. PRODUCT QUALITY: How do you rate our products and services and did they meet your needs and expectations regarding quality and performance?

 Excellent Good Satisfactory Poor Very Poor

6. COMPETITIVENESS: How do you rate the competitiveness of our equipment and services?

 Excellent Good Satisfactory Poor Very Poor

7. QUALITY: How do you rate our approach to Quality Management, to ensure complete customer satisfaction?

 Excellent Good Satisfactory Poor Very Poor

8. OVERALL: How do you rate Protec Europe?

 Excellent Good Satisfactory Poor Very Poor

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